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PAL Express, formerly known as Air Philippines and Airphil Express, is a budget airline based in Pasay City, Manila, the Philippines. PAL Express is the answer of Philippine Airlines to the increased competition by Cebu Pacific Air. It operates an extensive domestic scheduled services in the Philippines from Manila, Cebu, Davao and Zamboanga as well as two international flights from both Cebu and Manila to Singapore. PAL Express shares the IATA code of Philippine Airlines (PR).
PAL Express flies to over 96 destinations. Most PAL Express flights are for destinations in Philippines but PAL Express has international flights to several other countries as well, like for example Japan and China. From its main base in Manila 140 flights depart every week. Many people who look for PAL Express tickets look for flights to Cebu and Hong Kong.
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Each passenger can bring into the cabin one standard bag with a maximum weight of 7kg. In the price of PAL Express tickets is not included any check-in baggage. If you want to check-in a bag, you have to pay a fee on top of the ticket price.
PAL Express offers a special service that allows passengers to pay their excess baggage in advance and get up to 20% discount off from the standard excess baggage rate.
You can pre-pay your excess baggage during your online ticket purchase or by requesting Pre-paid Baggage when purchasing your tickets through Telepay or at PAL Express Ticket Offices.
For contacting PAL Express regarding feedback or questions you can use the Customer Care number of Philippine Airlines at +63 2777-5932.
Reservations can be made by calling the Manila Call Center of Philippine Airlines at +62 3855-8888
PAL Express uses the Centennial Terminal (Terminal 2) for all international flights and domestic flights to and from Bacolod, Cebu, Davao, General Santos, Iloilo, Laoag, Saipan and Tagbilaran. All other PAL Express domestic flights depart and arrive at Terminal 3.
The airline came to life in 1995 as Air Philippines which began its maiden flight in February 1996 with a Boeing 737-200 between Zamboanga, Iloilo and Subic Bay. That same year Air Philippines increased its fleet size with another six aircraft. Passenger numbers soared to a million in a few years. Air Philippines ceased operations due to heavy losses in 2008 and was acquired by the the owners of Philippine Airlines.
Meanwhile, Philippine Airlines launched PAL Express in 2008 for regional and secondary routes to smaller airports but the next year all flights were transferred to Air Philippines which was re-branded as Airphil Express. However, in 2013 this was reversed and the name returned to PAL Express while the business name stayed Air Philippines Corporation. A corporate deal between the two companies in March 2014 resulted in a strategy to harmonize the two airlines to make them more competitive. So, although PAL Express is a different company and not owned by Philippine Airlines, PAL Express uses the brandname, website and even the IATA code of their sister company. Currently PAL Express is the third largest Philippines-based airline, after Cebu Pacific and Philippine Airlines with a market share of around 20%.