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Tony says sorry after AirAsia baggage handlers caught throwing luggage

23 Mar 2018 01:16:58

nst.com.my

AirAsia Group chief executive officer Tan Sri Tony Fernandes apologised after a video showing the airline's workers throwing passengers' luggage, went viral.


In the video clip taken by an AirAsia passenger, the airline's baggage handlers were caught throwing passengers' luggage including a bicycle.


In a Facebook posting today, Fernandes wrote: "From an Airasia flight. We now have a joint venture ground handling company called GTR.


"But we take full responsibility. After meeting all my ramp boys and girls I’m really disappointed.


"Riad Asmat our CEO is in charge, himself a cyclist, will be in touch and make sure no damage.”


Fernandes also stressed that AirAsia is a company that, if they make a mistake, they will stand up and take the heat.


Read full story: nst.com.my

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