AirAsia X is the long-haul budget airline of the AirAsia group. AirAsia X flies to destinations which takes longer than 5 hours flight time from its main hub in Kuala Lumpur, mostly to airports in Australia, Japan and China. AirAsia X used to fly to London and India too, but this was cancelled early 2012 due to heavy losses on these routes. AirAsia X uses double-aisle Airbus jets and has a bit more comfort than on normal AirAsia airplanes with for example more legroom. Inflight entertainment (movies and games) is not included but can be booked online or in the aircraft itself. AirAsia X is owned partly by AirAsia, Aero Ventures, Virgin Group and several other investors.
AirAsia X has a strict baggage policy in which checked baggage is not included in the ticket price and you are allowed to take 7kg in to the cabin for free (bag must not be bigger than 56cm x 36cm x 23cm). For any checked baggage you have to pay extra and the baggage cost can become a significant part of the final ticket price.
Changing an already booked ticket is allowed in certain circumstances. A change in route is not allowed as is any change to the flight within 48 hours of the departure. Changing the passenger name is allowed up to 6 hours before departure time. For all changes a fee has to be payed for the change to take effect.